Frequently asked
questions

This is a good question. The near infrared light spectrum is not visible to the human eye, and therefore any light that has a wavelength greater than around 750nm, you will not be able to see the light with your naked eye. Your body will still be feeling all the healing powers of the light wave lengths though!

Yes, our Full Stack device has been measured for EMFs usings devices that were recommended by Dr Joseph Mercola – the ELF P45 – Pocket PF Meter and the Accousticom 2. Radio and Magnetic discharge were negligible/zero, but below you can see the electric fields generated at various distances:

“<5v/m @ 100cm <10v/m @ 50cm <40v/m @ 20cm”

 

Almost all lights have flicker, because of the frequency of the AC mains. LEDs, as used in most red light therapy devices, can be especially troublesome if they are designed with low quality components. Our Luminousred lights use high quality anti flicker power drivers to ensure 0% flicker rate.

Of course! Our devices are verified by a certified and calibrated 3rd party. See below for the full spectrum graph output from our Luminousred devices.

Set up the device on a table or use the hanging kit included with the packaging to mount it on the back of a door or wall. Plug in the device and turn on the power switches. Expose the part of your body that you would like to treat without clothing. Depending on distance and what your goals are, use the light for 5-10 minutes.

Yes. While there is no negative effects to getting too much red light, the results will disappear if you get too much. Same if you do not get enough. There is a sweet spot in the middle that you should aim to hit. Most studies show that 5-10 minutes a day is adequate. This is highly independent on the individual. Play around with it and see what feels best!

We include a detailed user guide with your purchase.

No, our light will not harm your eyes. However, since it is very bright it may bother your eyes and for that reason we add eye shades to all our Luminousred lamps.

We are new start-up operating in a lean environment. Our products are kept in stock in the quantities needed, in case products still need to be produced we will inform you asap. To give you the best experience, we use express international shipping. This means, no matter where you are located, you should receive your Luminousred within 7-10 business days. Believe us, we are just as excited as you about getting your light to you!

Depending on the country you order from, we will include the appropriate cable and plug for that country. If you have a special request, please let us know, so we can accommodate it in advance.

No, the Luminousred LED Light Therapy products fall under the low risk and general wellness categories, which do not require FDA registration as described in the “General Wellness Policy on Low Risk Devices” issued by the FDA on July 29, 2016.

Yes, as of now we ship globally. Simply enter your destination country during checkout and your Luminousred is on its way to your door front. We use global premium shipping with an expected arrival time of 5-12 business days.

Shipments may be taxed or import duties may apply for a shipment to your country.

We accept returns within 30 days from the receipt of your product. All employees and owners at Luminousred use our own branded devices and we LOVE them!

Should you choose to return your product, return postage will be the responsibility of the customer. In any case, just send us a message, and we will figure out everything with you swiftly.

Most brands have a ridiculous mark up price on manufacturing costs because they have to cover other costs such as marketing, overhead, shipping..etc. We run a lean business structure and have cut these things in order to provide you with the best price without sacrificing quality.