This Cookie Policy was last updated on April 18, 2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
Our website, https://luminousred.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
5.4 Social media
On our website, we have included content from Facebook, Instagram and LinkedIn to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Instagram and LinkedIn. This content is embedded with code derived from Facebook, Instagram and LinkedIn and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Instagram and LinkedIn are located in the United States.
Functional
We use WooCommerce for webshop management. Read more
This data is not shared with third parties.
Statistics, Marketing
We use Wistia for video display. Read more
For more information, please read the Wistia Privacy Statement.
Statistics (anonymous)
We use Elementor for content creation. Read more
This data is not shared with third parties.
Functional
We use PayPal for payment processing. Read more
For more information, please read the PayPal Privacy Statement.
Functional
We use Query Monitor for website development. Read more
This data is not shared with third parties.
Functional
We use WordPress for website development. Read more
This data is not shared with third parties.
Statistics
We use Sourcebuster JS for visitor tracking. Read more
This data is not shared with third parties.
Statistics
We use Google Analytics for website statistics. Read more
For more information, please read the Google Analytics Privacy Statement.
Marketing
We use Facebook for display of recent social posts and/or social share buttons. Read more
For more information, please read the Facebook Privacy Statement.
Functional
We use Stripe for payment processing. Read more
For more information, please read the Stripe Privacy Statement.
Statistics
We use Hotjar for heat maps and screen recordings. Read more
For more information, please read the Hotjar Privacy Statement.
Statistics
This data is not shared with third parties.
Marketing, Statistics
We use Microsoft Clarity for heat maps and screen recordings. Read more
For more information, please read the Microsoft Clarity Privacy Statement.
Marketing
We use Google Adsense for showing advertisements. Read more
For more information, please read the Google Adsense Privacy Statement.
Functional
We use WPML for locale management. Read more
This data is not shared with third parties.
Purpose pending investigation
We use Google Fonts for display of webfonts. Read more
For more information, please read the Google Fonts Privacy Statement.
Purpose pending investigation
We use YouTube for video display. Read more
For more information, please read the YouTube Privacy Statement.
Purpose pending investigation
We use LinkedIn for display of recent social posts and/or social share buttons. Read more
For more information, please read the LinkedIn Privacy Statement.
Statistics
Sharing of data is pending investigation
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
You have the following rights with respect to your personal data:
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Luminous Labs FlexCo
Stremayrgasse 16/4
8010 Graz
AUSTRIA
Austria
Website: https://luminousred.com
Email: account@luminousred.com
Phone number: +436644603640
This Cookie Policy was synchronized with cookiedatabase.org on April 18, 2024.
This privacy statement was last updated on April 18, 2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://luminousred.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
If you have any questions, or want to know exactly what data we keep of you, please contact us.
For this purpose we use the following data:
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
For this purpose we use the following data:
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
For this purpose we use the following data:
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
For this purpose we use the following data:
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
For this purpose we use the following data:
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
For this purpose we use the following data:
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
We only share or disclose this data to processors for the following purposes:
Processors
Name: Stripe
Country: USA
Purpose: Payment
Name: Paypal
Country: USA
Purpose: Payment
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data Processing Agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
Luminous Labs FlexCo
Stremayrgasse 16/4
8010 Graz
AUSTRIA
Austria
Website: https://luminousred.com
Email: account@luminousred.com
Phone number: +436644603640
WPML uses cookies to identify the visitor’s current language, the last visited language and the language of users who have logged in.
While you use the plugin, WPML will share data regarding the site through Installer. No data from the user itself will be shared.
This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.
We collect information about you during the checkout process on our store.
While you visit our site, we’ll track:
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
Note: you may want to further detail your cookie policy, and link to that section from here.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Our team members have access to this information to help fulfill orders, process refunds and support you.
In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.
We share information with third parties who help us provide our orders and store services to you; for example --
In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
WPML Media Translation will send the email address and name of each manager and assigned translator as well as the content itself to Advanced Translation Editor and to the translation services which are used.
WPML Translation Management will send the email address and name of each manager and assigned translator as well as the content itself to Advanced Translation Editor and to the translation services which are used.
WooCommerce Multilingual & Multicurrency will use cookies to understand the basket info when using languages in domains and to transfer data between the domains.
WooCommerce Multilingual & Multicurrency will also use cookies to identify the language and currency of each customer’s order as well as the currency of the reports created by WooCommerce. WooCommerce Multilingual extends these reports by adding the currency’s information.
WPML String Translation will send all strings to WPML’s Advanced Translation Editor and to the translation services which are used.
This Cookie Policy was last updated on April 18, 2024 and applies to citizens and legal permanent residents of the United Kingdom.
Our website, https://luminousred.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
5.4 Social media
On our website, we have included content from Facebook, Instagram and LinkedIn to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Instagram and LinkedIn. This content is embedded with code derived from Facebook, Instagram and LinkedIn and places cookies. This content might store and process certain information for personalized advertising.
Facebook, Instagram and LinkedIn are located in the United States.
Functional
We use WooCommerce for webshop management. Read more
This data is not shared with third parties.
Statistics, Marketing
We use Wistia for video display. Read more
For more information, please read the Wistia Privacy Statement.
Statistics (anonymous)
We use Elementor for content creation. Read more
This data is not shared with third parties.
Functional
We use PayPal for payment processing. Read more
For more information, please read the PayPal Privacy Statement.
Functional
We use Query Monitor for website development. Read more
This data is not shared with third parties.
Functional
We use WordPress for website development. Read more
This data is not shared with third parties.
Statistics
We use Sourcebuster JS for visitor tracking. Read more
This data is not shared with third parties.
Statistics
We use Google Analytics for website statistics. Read more
For more information, please read the Google Analytics Privacy Statement.
Marketing
We use Facebook for display of recent social posts and/or social share buttons. Read more
For more information, please read the Facebook Privacy Statement.
Functional
We use Stripe for payment processing. Read more
For more information, please read the Stripe Privacy Statement.
Statistics
We use Hotjar for heat maps and screen recordings. Read more
For more information, please read the Hotjar Privacy Statement.
Statistics
This data is not shared with third parties.
Marketing, Statistics
We use Microsoft Clarity for heat maps and screen recordings. Read more
For more information, please read the Microsoft Clarity Privacy Statement.
Marketing
We use Google Adsense for showing advertisements. Read more
For more information, please read the Google Adsense Privacy Statement.
Functional
We use WPML for locale management. Read more
This data is not shared with third parties.
Purpose pending investigation
We use Google Fonts for display of webfonts. Read more
For more information, please read the Google Fonts Privacy Statement.
Purpose pending investigation
We use YouTube for video display. Read more
For more information, please read the YouTube Privacy Statement.
Purpose pending investigation
We use LinkedIn for display of recent social posts and/or social share buttons. Read more
For more information, please read the LinkedIn Privacy Statement.
Statistics
Sharing of data is pending investigation
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
You have the following rights with respect to your personal data:
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Luminous Labs FlexCo
Stremayrgasse 16/4
8010 Graz
AUSTRIA
Austria
Website: https://luminousred.com
Email: account@luminousred.com
Phone number: +436644603640
This Cookie Policy was synchronised with cookiedatabase.org on April 18, 2024.
This privacy statement was last updated on April 18, 2024 and applies to citizens and legal permanent residents of the United Kingdom.
In this privacy statement, we explain what we do with the data we obtain about you via https://luminousred.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
If you have any questions, or want to know exactly what data we keep of you, please contact us.
For this purpose we use the following data:
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
For this purpose we use the following data:
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
For this purpose we use the following data:
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
For this purpose we use the following data:
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
For this purpose we use the following data:
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
For this purpose we use the following data:
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
We only share or disclose this data to processors for the following purposes:
Processors
Name: Stripe
Country: USA
Purpose: Payment
Name: Paypal
Country: USA
Purpose: Payment
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data processing agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner's Office:
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
Luminous Labs FlexCo
Stremayrgasse 16/4
8010 Graz
AUSTRIA
Austria
Website: https://luminousred.com
Email: account@luminousred.com
Phone number: +436644603640
WPML uses cookies to identify the visitor’s current language, the last visited language and the language of users who have logged in.
While you use the plugin, WPML will share data regarding the site through Installer. No data from the user itself will be shared.
This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.
We collect information about you during the checkout process on our store.
While you visit our site, we’ll track:
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
Note: you may want to further detail your cookie policy, and link to that section from here.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Our team members have access to this information to help fulfill orders, process refunds and support you.
In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.
We share information with third parties who help us provide our orders and store services to you; for example --
In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
WPML Media Translation will send the email address and name of each manager and assigned translator as well as the content itself to Advanced Translation Editor and to the translation services which are used.
WPML Translation Management will send the email address and name of each manager and assigned translator as well as the content itself to Advanced Translation Editor and to the translation services which are used.
WooCommerce Multilingual & Multicurrency will use cookies to understand the basket info when using languages in domains and to transfer data between the domains.
WooCommerce Multilingual & Multicurrency will also use cookies to identify the language and currency of each customer’s order as well as the currency of the reports created by WooCommerce. WooCommerce Multilingual extends these reports by adding the currency’s information.
WPML String Translation will send all strings to WPML’s Advanced Translation Editor and to the translation services which are used.
This page was last changed on April 18, 2024, last checked on April 18, 2024 and applies to citizens and legal permanent residents of the United States.
Our website, https://luminousred.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
When you visit our website it can be necessary to store and/or read certain data from your device by using technologies such as cookies.
2.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
2.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website.
2.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
2.4 Social media
On our website, we have included content from Facebook, Instagram and LinkedIn to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Instagram and LinkedIn. This content is embedded with code derived from Facebook, Instagram and LinkedIn and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Instagram and LinkedIn are located in the United States.
Most of these technologies have a function, a purpose, and an expiration period.
Functional
We use WooCommerce for webshop management. Read more
This data is not shared with third parties.
Statistics, Marketing
We use Wistia for video display. Read more
For more information, please read the Wistia Privacy Statement.
Statistics (anonymous)
We use Elementor for content creation. Read more
This data is not shared with third parties.
Functional
We use PayPal for payment processing. Read more
For more information, please read the PayPal Privacy Statement.
Functional
We use Query Monitor for website development. Read more
This data is not shared with third parties.
Functional
We use WordPress for website development. Read more
This data is not shared with third parties.
Statistics
We use Sourcebuster JS for visitor tracking. Read more
This data is not shared with third parties.
Statistics
We use Google Analytics for website statistics. Read more
For more information, please read the Google Analytics Privacy Statement.
Marketing
We use Facebook for display of recent social posts and/or social share buttons. Read more
For more information, please read the Facebook Privacy Statement.
Functional
We use Stripe for payment processing. Read more
For more information, please read the Stripe Privacy Statement.
Statistics
We use Hotjar for heat maps and screen recordings. Read more
For more information, please read the Hotjar Privacy Statement.
Statistics
This data is not shared with third parties.
Marketing, Statistics
We use Microsoft Clarity for heat maps and screen recordings. Read more
For more information, please read the Microsoft Clarity Privacy Statement.
Marketing
We use Google Adsense for showing advertisements. Read more
For more information, please read the Google Adsense Privacy Statement.
Functional
We use WPML for locale management. Read more
This data is not shared with third parties.
Purpose pending investigation
We use Google Fonts for display of webfonts. Read more
For more information, please read the Google Fonts Privacy Statement.
Purpose pending investigation
We use YouTube for video display. Read more
For more information, please read the YouTube Privacy Statement.
Purpose pending investigation
We use LinkedIn for display of recent social posts and/or social share buttons. Read more
For more information, please read the LinkedIn Privacy Statement.
Statistics
Sharing of data is pending investigation
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. You do have the right to opt-out and to object against the further use of non-functional cookies.
4.1 Manage your opt-out preferences
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
You have the following rights with respect to your personal data:
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you.
For more information about your rights with respect to personal data, please refer to our Privacy Statement
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Luminous Labs FlexCo
Stremayrgasse 16/4
8010 Graz
AUSTRIA
Austria
Website: https://luminousred.com
Email: account@luminousred.com
Phone number: +436644603640
This Cookie Policy was synchronized with cookiedatabase.org on April 18, 2024.
This privacy statement was last changed on April 18, 2024, last checked on April 18, 2024, and applies to citizens and legal permanent residents of the United States.
In this privacy statement, we explain what we do with the data we obtain about you via https://luminousred.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
If you have any questions, or want to know exactly what data we keep of you, please contact us.
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)
The following categories of data are collected
Retention period
We retain this data until the service is terminated.
The following categories of data are collected
Retention period
We retain this data until the service is terminated.
The following categories of data are collected
Retention period
We retain this data until the service is terminated.
The following categories of data are collected
Retention period
We retain this data until the service is terminated.
The following categories of data are collected
Retention period
We retain this data until the service is terminated.
The following categories of data are collected
Retention period
We retain this data until the service is terminated.
We only share or disclose this data to other recipients for the following purposes:
Purpose of the data transfer: Payment
Country or state in which this service provider is located: USA
Purpose of the data transfer: Payment
Country or state in which this service provider is located: USA
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
Our website does not respond to and does not support the Do Not Track (DNT) header request field.
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Privacy Policy webpage.
We have concluded a data processing agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:
9.1 You have the following rights with respect to your personal data
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
Luminous Labs FlexCo
Stremayrgasse 16/4
8010 Graz
AUSTRIA
Austria
Website: https://luminousred.com
Email: account@luminousred.com
Toll free phone number: +436644603640
Phone number: +436644603640
WPML uses cookies to identify the visitor’s current language, the last visited language and the language of users who have logged in.
While you use the plugin, WPML will share data regarding the site through Installer. No data from the user itself will be shared.
This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.
We collect information about you during the checkout process on our store.
While you visit our site, we’ll track:
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
Note: you may want to further detail your cookie policy, and link to that section from here.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Our team members have access to this information to help fulfill orders, process refunds and support you.
In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.
We share information with third parties who help us provide our orders and store services to you; for example --
In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
WPML Media Translation will send the email address and name of each manager and assigned translator as well as the content itself to Advanced Translation Editor and to the translation services which are used.
WPML Translation Management will send the email address and name of each manager and assigned translator as well as the content itself to Advanced Translation Editor and to the translation services which are used.
WooCommerce Multilingual & Multicurrency will use cookies to understand the basket info when using languages in domains and to transfer data between the domains.
WooCommerce Multilingual & Multicurrency will also use cookies to identify the language and currency of each customer’s order as well as the currency of the reports created by WooCommerce. WooCommerce Multilingual extends these reports by adding the currency’s information.
WPML String Translation will send all strings to WPML’s Advanced Translation Editor and to the translation services which are used.
This page was last changed on April 18, 2024, last checked on April 18, 2024 and applies to citizens and legal permanent residents of Canada.
Our website, https://luminousred.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
We have made agreements about the use of cookies with other companies that place cookies. However, we cannot guarantee that these third parties handle your personal data in a reliable or secure manner. Parties such as Google are to be considered as independent data controllers. We recommend that you read the privacy statements of these companies.
6.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid.
6.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website.
6.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
6.4 Social media
On our website, we have included content from Facebook, Instagram and LinkedIn to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Instagram and LinkedIn. This content is embedded with code derived from Facebook, Instagram and LinkedIn and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Instagram and LinkedIn are located in the United States.
Functional
We use WooCommerce for webshop management. Read more
This data is not shared with third parties.
Statistics, Marketing
We use Wistia for video display. Read more
For more information, please read the Wistia Privacy Statement.
Statistics (anonymous)
We use Elementor for content creation. Read more
This data is not shared with third parties.
Functional
We use PayPal for payment processing. Read more
For more information, please read the PayPal Privacy Statement.
Functional
We use Query Monitor for website development. Read more
This data is not shared with third parties.
Functional
We use WordPress for website development. Read more
This data is not shared with third parties.
Statistics
We use Sourcebuster JS for visitor tracking. Read more
This data is not shared with third parties.
Statistics
We use Google Analytics for website statistics. Read more
For more information, please read the Google Analytics Privacy Statement.
Marketing
We use Facebook for display of recent social posts and/or social share buttons. Read more
For more information, please read the Facebook Privacy Statement.
Functional
We use Stripe for payment processing. Read more
For more information, please read the Stripe Privacy Statement.
Statistics
We use Hotjar for heat maps and screen recordings. Read more
For more information, please read the Hotjar Privacy Statement.
Statistics
This data is not shared with third parties.
Marketing, Statistics
We use Microsoft Clarity for heat maps and screen recordings. Read more
For more information, please read the Microsoft Clarity Privacy Statement.
Marketing
We use Google Adsense for showing advertisements. Read more
For more information, please read the Google Adsense Privacy Statement.
Functional
We use WPML for locale management. Read more
This data is not shared with third parties.
Purpose pending investigation
We use Google Fonts for display of webfonts. Read more
For more information, please read the Google Fonts Privacy Statement.
Purpose pending investigation
We use YouTube for video display. Read more
For more information, please read the YouTube Privacy Statement.
Purpose pending investigation
We use LinkedIn for display of recent social posts and/or social share buttons. Read more
For more information, please read the LinkedIn Privacy Statement.
Statistics
Sharing of data is pending investigation
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. You do have the right to opt-out and to object against the further use of non-functional cookies.
8.1 Manage your consent settings
You can also disable the use of cookies via your browser, but please note that our website may no longer work properly.
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser. Or you can indicate your preferences on the following page: youradchoices.ca
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
You have the following rights with respect to your personal data:
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you.
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Luminous Labs FlexCo
Stremayrgasse 16/4
8010 Graz
AUSTRIA
Austria
Website: https://luminousred.com
Email: account@luminousred.com
Phone number: +436644603640
This Cookie Policy was synchronized with cookiedatabase.org on April 18, 2024.
This privacy statement was last changed on April 18, 2024, last checked on April 18, 2024, and applies to citizens and legal permanent residents of Canada.
In this privacy statement, we explain what we do with the data we obtain about you via https://luminousred.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)
The following categories of data are collected
Retention period
We retain this data until the service is terminated.
The following categories of data are collected
Retention period
We retain this data until the service is terminated.
The following categories of data are collected
Retention period
We retain this data until the service is terminated.
The following categories of data are collected
Retention period
We retain this data until the service is terminated.
The following categories of data are collected
Retention period
We retain this data until the service is terminated.
The following categories of data are collected
Retention period
We retain this data until the service is terminated.
We only share or disclose this data to other recipients for the following purposes:
Purpose of the data transfer: Payment
Country or state in which this service provider is located: USA
Purpose of the data transfer: Payment
Country or state in which this service provider is located: USA
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
Our website does not respond to and does not support the Do Not Track (DNT) header request field.
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Privacy Policy webpage.
We have concluded a data Processing Agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below.
9.1 You have the following rights with respect to your personal data
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
Luminous Labs FlexCo
Stremayrgasse 16/4
8010 Graz
AUSTRIA
Austria
Website: https://luminousred.com
Email: account@luminousred.com
Toll free phone number: +436644603640
Phone number: +436644603640
We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Thomas Lechner
Stremayrgasse 16/4
8010 Graz
AUSTRIA
WPML uses cookies to identify the visitor’s current language, the last visited language and the language of users who have logged in.
While you use the plugin, WPML will share data regarding the site through Installer. No data from the user itself will be shared.
This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.
We collect information about you during the checkout process on our store.
While you visit our site, we’ll track:
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
Note: you may want to further detail your cookie policy, and link to that section from here.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Our team members have access to this information to help fulfill orders, process refunds and support you.
In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.
We share information with third parties who help us provide our orders and store services to you; for example --
In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
WPML Media Translation will send the email address and name of each manager and assigned translator as well as the content itself to Advanced Translation Editor and to the translation services which are used.
WPML Translation Management will send the email address and name of each manager and assigned translator as well as the content itself to Advanced Translation Editor and to the translation services which are used.
WooCommerce Multilingual & Multicurrency will use cookies to understand the basket info when using languages in domains and to transfer data between the domains.
WooCommerce Multilingual & Multicurrency will also use cookies to identify the language and currency of each customer’s order as well as the currency of the reports created by WooCommerce. WooCommerce Multilingual extends these reports by adding the currency’s information.
WPML String Translation will send all strings to WPML’s Advanced Translation Editor and to the translation services which are used.
This page was last changed on April 18, 2024, last checked on April 18, 2024 and applies to citizens of Australia.
Our website, https://luminousred.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. You do have the right to opt-out and to object against the further use of non-functional cookies.
5.1 Manage your consent settings
You can also disable the use of cookies via your browser, but please note that our website may no longer work properly.
6.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
6.2 Analytical cookies
We use analytical cookies to optimize the website experience for our users. With these analytical cookies we get insights in the usage of our website.
6.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
6.4 Social media
On our website, we have included content from Facebook, Instagram and LinkedIn to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Instagram and LinkedIn. This content is embedded with code derived from Facebook, Instagram and LinkedIn and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Instagram and LinkedIn are located in the United States.
Functional
We use WooCommerce for webshop management. Read more
This data is not shared with third parties.
Statistics, Marketing
We use Wistia for video display. Read more
For more information, please read the Wistia Privacy Statement.
Statistics (anonymous)
We use Elementor for content creation. Read more
This data is not shared with third parties.
Functional
We use PayPal for payment processing. Read more
For more information, please read the PayPal Privacy Statement.
Functional
We use Query Monitor for website development. Read more
This data is not shared with third parties.
Functional
We use WordPress for website development. Read more
This data is not shared with third parties.
Statistics
We use Sourcebuster JS for visitor tracking. Read more
This data is not shared with third parties.
Statistics
We use Google Analytics for website statistics. Read more
For more information, please read the Google Analytics Privacy Statement.
Marketing
We use Facebook for display of recent social posts and/or social share buttons. Read more
For more information, please read the Facebook Privacy Statement.
Functional
We use Stripe for payment processing. Read more
For more information, please read the Stripe Privacy Statement.
Statistics
We use Hotjar for heat maps and screen recordings. Read more
For more information, please read the Hotjar Privacy Statement.
Statistics
This data is not shared with third parties.
Marketing, Statistics
We use Microsoft Clarity for heat maps and screen recordings. Read more
For more information, please read the Microsoft Clarity Privacy Statement.
Marketing
We use Google Adsense for showing advertisements. Read more
For more information, please read the Google Adsense Privacy Statement.
Functional
We use WPML for locale management. Read more
This data is not shared with third parties.
Purpose pending investigation
We use Google Fonts for display of webfonts. Read more
For more information, please read the Google Fonts Privacy Statement.
Purpose pending investigation
We use YouTube for video display. Read more
For more information, please read the YouTube Privacy Statement.
Purpose pending investigation
We use LinkedIn for display of recent social posts and/or social share buttons. Read more
For more information, please read the LinkedIn Privacy Statement.
Statistics
Sharing of data is pending investigation
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
You have the following rights with respect to your personal data:
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you.
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Luminous Labs FlexCo
Stremayrgasse 16/4
8010 Graz
AUSTRIA
Austria
Website: https://luminousred.com
Email: account@luminousred.com
Phone number: +436644603640
This Cookie Policy was synchronised with cookiedatabase.org on April 18, 2024.
This privacy statement was last changed on April 18, 2024, last checked on April 18, 2024, and applies to citizens of Australia.
In this privacy statement, we explain what we do with the data we obtain about you via https://luminousred.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)
The following categories of data are collected
Retention period
We retain this data until the service is terminated.
The following categories of data are collected
Retention period
We retain this data until the service is terminated.
The following categories of data are collected
Retention period
We retain this data until the service is terminated.
The following categories of data are collected
Retention period
We retain this data until the service is terminated.
The following categories of data are collected
Retention period
We retain this data until the service is terminated.
The following categories of data are collected
Retention period
We retain this data until the service is terminated.
We only share or disclose this data to other recipients for the following purposes:
Purpose of the data transfer: Payment
Country or state in which this processor is located: USA
Purpose of the data transfer: Payment
Country or state in which this processor is located: USA
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
If you don't provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.
Our website does not respond to and does not support the Do Not Track (DNT) header request field.
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Privacy Policy webpage.
We have concluded a data processing agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:
10.1 You have the following rights with respect to your personal data
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
Luminous Labs FlexCo
Stremayrgasse 16/4
8010 Graz
AUSTRIA
Austria
Website: https://luminousred.com
Email: account@luminousred.com
Toll free phone number: +436644603640
Phone number: +436644603640
We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Thomas Lechner
Stremayrgasse 16/4
8010 Graz
AUSTRIA
WPML uses cookies to identify the visitor’s current language, the last visited language and the language of users who have logged in.
While you use the plugin, WPML will share data regarding the site through Installer. No data from the user itself will be shared.
This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.
We collect information about you during the checkout process on our store.
While you visit our site, we’ll track:
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
Note: you may want to further detail your cookie policy, and link to that section from here.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Our team members have access to this information to help fulfill orders, process refunds and support you.
In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.
We share information with third parties who help us provide our orders and store services to you; for example --
In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
WPML Media Translation will send the email address and name of each manager and assigned translator as well as the content itself to Advanced Translation Editor and to the translation services which are used.
WPML Translation Management will send the email address and name of each manager and assigned translator as well as the content itself to Advanced Translation Editor and to the translation services which are used.
WooCommerce Multilingual & Multicurrency will use cookies to understand the basket info when using languages in domains and to transfer data between the domains.
WooCommerce Multilingual & Multicurrency will also use cookies to identify the language and currency of each customer’s order as well as the currency of the reports created by WooCommerce. WooCommerce Multilingual extends these reports by adding the currency’s information.
WPML String Translation will send all strings to WPML’s Advanced Translation Editor and to the translation services which are used.
With the following data protection declaration we would like to inform you about the types of personal data (hereinafter also referred to as “data”) we process, for what purposes and to what extent. The data protection declaration applies to all processing of personal data carried out by us, both in the context of providing our services and, in particular, on our websites, mobile, as well as within external online presences, such as our social media profiles (hereinafter also referred to collectively as “online offer”).
The terms used are not gender-specific.
State: 03.03.2021
Please indicate the state of the privacy policy.
Barbara Sekulovska, BA MSc & Thomas Lechner, MA MLL / Luminous Labs GmbH
Stremayrgasse 16
8010 Graz
Österreich
Authorized representatives: Barbara Sekulovska, BA Msc
E-Mail address: hello@luminousred.com
Imprint: https://luminousred.com/imprint
Barbara Sekulovska / Luminous Labs GmbH
hello@luminousred.com
The following table summarises the types of data processed and the purposes of their processing, and refers to the data subjects.
In the following, we provide the legal basis of the basic data protection regulation (GDPR), on the basis of which we process personal data. Please note that in addition to the regulations of the GDPR, national data protection regulations may apply in your or our country of residence and domicile. If, in addition, more specific legal bases are applicable in individual cases, we will inform you of these in the data protection declaration.
We take appropriate technical and organizational measures in accordance with the legal requirements, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing, as well as the different probabilities of occurrence and the extent of the threat to the rights and freedoms of natural persons, in order to ensure a level of protection commensurate with the risk.
Such measures shall include, in particular, safeguarding the confidentiality, integrity and availability of data by controlling physical and electronic access to the data as well as the access, input, disclosure, safeguarding of availability and segregation of data relating to them. Furthermore, we have established procedures to ensure that data subjects’ rights are exercised, data is deleted, and responses are made to any threats to the data. Furthermore, we take the protection of personal data into account as early as the development or selection of hardware, software and processes in accordance with the principle of data protection, by designing technology and by using data protection-friendly default settings.
SSL encryption (https): To protect your data transmitted via our online offer, we use SSL encryption. You can recognize such encrypted connections by the prefix https:// in the address line of your browser.
In the course of our processing of personal data, it may happen that the data is transferred to or disclosed to other bodies, companies, legally independent organisational units or persons. The recipients of this data may include, for example, payment institutions in the context of payment transactions, service providers commissioned with IT tasks or providers of services and content that are integrated into a website. In such cases we observe the legal requirements and in particular conclude appropriate contracts or agreements with the recipients of your data which serve to protect your data.
If we process data in a third country (i.e. outside the European Union (EU), the European Economic Area (EEA)) or if the processing takes place in the context of the use of services of third parties or the disclosure or transfer of data to other persons, bodies or companies, this will only take place in accordance with the legal requirements.
Subject to express consent or transmission required by contract or by law, we will only process or allow data to be processed in third countries with a recognised level of data protection, contractual obligation through so-called standard protection clauses of the EU Commission, where certifications or binding internal data protection regulations exist (Art. 44 to 49 GDPR, information page of the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_de ).
Cookies are text files that contain data from visited websites or domains and are stored by a browser on the user’s computer. A cookie is primarily used to store information about a user during or after his visit within an online offer. The stored information may include, for example, the language settings on a website, the login status, a shopping cart or the location where a video was viewed. The term “cookies” also includes other technologies that perform the same functions as cookies (e.g., when user information is stored using pseudonymous online identifiers, also referred to as “user IDs”)
The following cookie types and functions are distinguished:
Notes on legal bases: The legal basis on which we process your personal data using cookies depends on whether we ask you for your consent. If this is the case and you consent to the use of cookies, the legal basis for processing your data is the declared consent. Otherwise, the data processed with the aid of cookies will be processed on the basis of our legitimate interests (e.g. in the business operation of our online offer and its improvement) or, if the use of cookies is necessary to fulfil our contractual obligations.
Storage duration: Unless we provide you with explicit information on the storage duration of permanent cookies (e.g. within the framework of a so-called cookie opt-in), please assume that the storage duration can be up to two years.
General information on withdrawal and opposition (opt-out): Depending on whether the processing is based on consent or legal permission, you may at any time revoke any consent you have given or object to the processing of your data by cookie technologies (collectively referred to as “opt-out”). You can initially declare your objection by means of the settings of your browser, e.g. by deactivating the use of cookies (although this may also restrict the functionality of our online service). An objection to the use of cookies for online marketing purposes can also be declared by means of a variety of services, especially in the case of tracking, via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/. In addition, you can receive further notices of objection in the context of the information on the service providers and cookies used.
Processing of cookie data based on consent: Before we process or allow data to be processed in the context of the use of cookies, we ask users for their consent, which can be revoked at any time. Before the consent has not been given, cookies are used if necessary, which are absolutely necessary for the operation of our online offer.
Cookie settings/confirmation:
If you are using a cookie consent banner (which is recommended), you can enter the option to call it up here (e.g. link or a so-called [short code], which is automatically converted into a button/link by your software).
We process data of our contractual and business partners, e.g. customers and prospective customers (collectively referred to as “contractual partners”) within the scope of contractual and comparable legal relationships as well as associated measures and within the scope of communication with the contractual partners (or pre-contractual), e.g. to answer inquiries.
We process this data for the purpose of fulfilling our contractual obligations, securing our rights and for the purposes of the administrative tasks associated with this information and for the purposes of the company’s business organisation. Within the framework of the applicable law, we only pass on the data of the contractual partners to third parties to the extent that this is necessary for the aforementioned purposes or to fulfil legal obligations or with the consent of the persons concerned (e.g. to involved telecommunications, transport and other auxiliary services as well as subcontractors, banks, tax and legal advisors, payment service providers or tax authorities). The contractual partners will be informed about other forms of processing, e.g. for marketing purposes, within the scope of this data protection declaration.
We will inform the contractual partners which data is required for the above-mentioned purposes before or within the scope of data collection, e.g. in online forms, by means of special marking (e.g. colours) or symbols (e.g. asterisks or similar), or personally.
We delete the data after expiry of legal warranty and comparable obligations, i.e., in principle after 4 years, unless the data is stored in a customer account, e.g., as long as it must be kept for legal archiving reasons (e.g., for tax purposes usually 10 years). We will delete data that has been disclosed to us by the contractual partner within the scope of an order in accordance with the specifications of the order, generally after the end of the order.
If we use third-party providers or platforms to provide our services, the terms and conditions and data protection information of the respective third-party providers or platforms apply in the relationship between the users and the providers.
Customer account: Contracting parties can create an account within our online offer (e.g. customer or user account, in short “customer account”). If the registration of a customer account is required, contractual partners are informed of this as well as of the information required for registration. The customer accounts are not public and cannot be indexed by search engines. Within the scope of registration and subsequent logins and use of the customer account, we store the IP addresses of the customers together with the access times in order to be able to prove the registration and prevent possible misuse of the customer account.
If customers have cancelled their customer account, the data concerning the customer account will be deleted, subject to the retention of such data being required for legal reasons. It is the responsibility of the customers to secure their data when the customer account is cancelled.
Economic analyses and market research: For business management reasons and in order to be able to identify market trends, wishes of contractual partners and users, we analyse the data available to us on business transactions, contracts, enquiries, etc., whereby the group of persons concerned may include contractual partners, interested parties, customers, visitors and users of our online offer.
The analyses are carried out for the purpose of business management evaluations, marketing and market research (e.g. to determine customer groups with different characteristics). In doing so, we can, if available, take into account the profiles of registered users including their details, e.g. on services used. The analyses serve solely to serve us and are not disclosed externally, unless they are anonymous analyses with summarised, i.e. anonymised, values. Furthermore, we respect the privacy of the users and process the data for analysis purposes as pseudonymously as possible and, if feasible, anonymously (e.g. as summarized data).
Shop and e-commerce: We process the data of our customers in order to enable them to select, purchase or order the selected products, goods and related services, as well as their payment and delivery or execution. If necessary for the execution of an order, we use service providers, in particular postal, forwarding and shipping companies, in order to carry out the delivery or execution for our customers. For the processing of payment transactions we use the services of banks and payment service providers. The required information is marked as such within the scope of the order or comparable acquisition process and includes the information required for delivery, or provision and invoicing, as well as contact information in order to be able to make any necessary arrangements.
Within the scope of contractual and other legal relationships, due to legal obligations or otherwise based on our legitimate interests, we offer the persons concerned efficient and secure payment options and use other payment service providers in addition to banks and credit institutions (collectively “payment service providers”).
The data processed by the payment service providers include inventory data, such as name and address, bank data, such as account or credit card numbers, passwords, TANs and checksums, as well as contract, sum and recipient related data. These details are required to carry out the transactions. However, the data entered is only processed by the payment service providers and stored by them. This means that we do not receive any account or credit card-related information, but only information with confirmation or negative information about the payment. Under certain circumstances, the payment service providers may transfer the data to credit agencies. The purpose of this transmission is to check identity and creditworthiness. In this regard we refer to the General Terms and Conditions and the data protection information of the payment service providers.
For payment transactions, the terms and conditions and the data protection information of the respective payment service providers apply, which can be accessed within the respective websites or transaction applications. We also refer to these for further information and the assertion of rights of revocation, information and other rights of affected persons.
Used services and service providers:
In order to provide our online services securely and efficiently, we use the services of one or more web hosting providers from whose servers (or servers managed by them) the online services can be accessed. For these purposes, we may use infrastructure and platform services, computing capacity, storage space and database services, and security and technical maintenance services.
The data processed within the framework of the provision of the hosting offer may include all data relating to the users of our online offer, which are generated within the framework of use and communication. This regularly includes the IP address, which is necessary to be able to deliver the contents of online offers to browsers, and all entries made within our online offer or from websites.
E-mail dispatch and hosting: The web hosting services we use also include the sending, receiving and storage of e-mails. For these purposes, the addresses of the recipients and senders as well as other information concerning the sending of e-mails (e.g. the providers involved) and the contents of the respective e-mails are processed. The aforementioned data may also be processed for the purpose of SPAM detection. Please note that e-mails on the Internet are generally not sent in encrypted form. As a rule, e-mails are encrypted in transit, but (unless an end-to-end encryption method is used) not on the servers from which they are sent and received. We can therefore not assume any responsibility for the transmission path of the e-mails between the sender and the reception on our server.
Collection of access data and log files: We ourselves (or our web hosting provider) collect data on every access to the server (so-called server log files). Server log files may include the address and name of the web pages and files accessed, date and time of access, data volume transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page) and, as a rule, IP addresses and the requesting provider.
The server log files can be used for security purposes, e.g. to avoid overloading the servers (especially in the case of abusive attacks, so-called DDoS attacks) and to ensure the capacity utilisation of the servers and their stability.
When contacting us (e.g. via contact form, e-mail, telephone or via social media), the data of the inquiring persons will be processed to the extent necessary to answer the contact inquiries and any requested measures.
The answering of contact inquiries within the scope of contractual or pre-contractual relations is carried out in order to fulfil our contractual obligations or to answer (pre)contractual inquiries and otherwise on the bases of the legitimate interest in answering the inquiries.
Used services and service providers:
When contacting us (e.g. via contact form, e-mail, telephone or via social media), the data of the inquiring persons will be processed to the extent necessary to answer the contact inquiries and any requested measures.
The answering of contact inquiries within the scope of contractual or pre-contractual relations is carried out in order to fulfil our contractual obligations or to answer (pre)contractual inquiries and otherwise on the bases of the legitimate interest in answering the inquiries.
Used services and service providers:
Web analysis (also known as “reach measurement”) is used to evaluate the streams of visitors to our online offering and may include behavior, interests or demographic information about visitors, such as age or gender, as pseudonymous values. With the help of the range analysis we can, for example, identify at what time our online offer or its functions or contents are most frequently used or invite reuse. We can also understand which areas require optimization.
In addition to web analysis, we can also use test procedures, e.g. to test and optimise different versions of our online offer or its components.
For these purposes, so-called user profiles can be created and stored in a file (so-called “cookie”) or similar procedures with the same purpose can be used. This information may include, for example, content viewed, web pages visited and elements used on those pages, and technical details such as the browser used, the computer system used and information on usage times. If users have consented to the collection of their location data, this data may also be processed, depending on the provider.
The IP addresses of users are also stored. However, we use an IP masking procedure (i.e., pseudonymization by shortening the IP address) to protect the users. In general, the data stored in the context of web analysis, A/B testing and optimization are not clear user data (such as e-mail addresses or names), but pseudonyms. This means that we as well as the providers of the software used do not know the actual identity of the users, but only the information stored in their profiles for the purposes of the respective procedures.
Notes on legal bases: If we ask the users for their consent to the use of the third party providers, the legal basis for the processing of data is the consent. Otherwise, the users’ data will be processed on the basis of our legitimate interests (i.e. interest in efficient, economic and recipient-friendly services). In this context, we would also like to draw your attention to the information on the use of cookies in this privacy policy.
Used services and service providers:
We process personal data for online marketing purposes, which may include, in particular, the marketing of advertising space or the display of advertising and other content (collectively referred to as “Content”) based on the potential interests of users and the measurement of its effectiveness.
For these purposes, so-called user profiles are created and stored in a file (so-called “cookie”) or similar procedures are used, by means of which the user data relevant to the presentation of the aforementioned contents are stored. This information may include, for example, the content viewed, web pages visited, online networks used, but also communication partners and technical details such as the browser used, the computer system used and information on usage times. If users have consented to the collection of their location data, this data may also be processed.
The IP addresses of users are also stored. However, we use available IP masking procedures (i.e., pseudonymization by shortening the IP address) to protect the users. In general, no clear user data (such as e-mail addresses or names) are stored in the context of the online marketing process, but pseudonyms. This means that we as well as the providers of the online marketing procedures do not know the actual identity of the users, but only the information stored in their profiles.
As a rule, the information in the profiles is stored in the cookies or by means of similar procedures. These cookies can later be read out and analysed for the purpose of presenting content on other websites that use the same online marketing procedure, and can also be supplemented with additional data and stored on the server of the online marketing procedure provider.
As an exception, clear data can be assigned to the profiles. This is the case, for example, if the users are members of a social network whose online marketing procedure we use and the network links the user profiles with the aforementioned data. Please note that users can make additional agreements with the providers, e.g. by giving their consent during registration.
As a matter of principle, we only obtain access to summarised information on the success of our advertisements. However, in the context of so-called conversion measurements, we can check which of our online marketing procedures have led to a so-called conversion, i.e., for example, to the conclusion of a contract with us. The conversion measurement is used solely to analyse the success of our marketing measures.
Unless otherwise stated, we ask you to assume that cookies used are stored for a period of two years.
Notes on legal bases: If we ask the users for their consent to the use of the third party providers, the legal basis for the processing of data is the consent. Otherwise, the users’ data will be processed on the basis of our legitimate interests (i.e. interest in efficient, economic and recipient-friendly services). In this context, we would also like to draw your attention to the information on the use of cookies in this privacy policy.
Facebook pixels: On the one hand, the Facebook pixel enables Facebook to determine the visitors of our online offer as a target group for the presentation of ads (so-called “Facebook ads”). Accordingly, we use the Facebook Pixel to display the Facebook Ads placed by us only to those users on Facebook and within the services of partners cooperating with Facebook (so-called “Audience Network” https://www.facebook.com/audiencenetwork/ ) who have also shown an interest in our online offering or who exhibit certain characteristics (e.g. interest in certain topics or products that can be seen from the websites visited) that we transmit to Facebook (so-called “Custom Audiences”). With the help of the Facebook pixel, we also want to ensure that our Facebook Ads correspond to the potential interest of the users and do not appear annoying. The Facebook Pixel also enables us to track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users have been redirected to our website after clicking on a Facebook ad (so-called “conversion measurement”).
Used services and service providers:
We maintain online presences within social networks and process user data in this context in order to communicate with the users active there or to offer information about us.
Please note that user data may be processed outside the European Union. This can result in risks for the users, because the enforcement of the users’ rights could be made more difficult.
Furthermore, user data within social networks are usually processed for market research and advertising purposes. Thus, for example, user profiles can be created on the basis of user behaviour and the resulting interests of the users. The user profiles can in turn be used, for example, to place advertisements within and outside the networks that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the users’ computers, in which the usage behaviour and interests of the users are stored. Furthermore, data may also be stored in the user profiles independently of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them).
For a detailed description of the respective forms of processing and the possibilities of objection (opt-out), we refer to the data protection declarations and information provided by the operators of the respective networks.
Also in the case of requests for information and the assertion of data subject rights, we point out that these can be most effectively asserted with the providers. Only the providers have access to the data of the users in each case and can directly take appropriate measures and provide information. Should you nevertheless require assistance, you can contact us.
Used services and service providers:
We include in our online offer functional and content elements that are obtained from the servers of their respective providers (hereinafter referred to as “third party providers”). These can be, for example, graphics, videos or social media buttons and contributions (hereinafter referred to uniformly as “content”).
The integration always presupposes that the third party providers of these contents process the IP address of the users, as without the IP address they would not be able to send the contents to their browsers. The IP address is therefore required for the display of these contents or functions. We make every effort to use only such content whose respective providers use the IP address only to deliver the content. Third party providers may also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user’s device and may contain technical information about the browser and operating system, the websites to be linked, the time of visit and other details about the use of our online offer, as well as being linked to such information from other sources.
Notes on legal bases: If we ask the users for their consent to the use of the third party providers, the legal basis for the processing of data is the consent. Otherwise, the users’ data will be processed on the basis of our legitimate interests (i.e. interest in efficient, economic and recipient-friendly services). In this context, we would also like to draw your attention to the information on the use of cookies in this privacy policy.
Used services and service providers:
The data processed by us will be deleted in accordance with the legal requirements as soon as their consent permitted for processing is revoked or other permissions cease to apply (e.g. if the purpose for which the data were processed ceases to apply or if they are not necessary for the purpose).
Unless the data are deleted because they are required for other and legally permissible purposes, their processing is limited to these purposes. This means that the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for reasons of commercial or tax law or that must be stored for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person.
Further information on the deletion of personal data can also be provided in the individual data protection notes of this data protection declaration.
We ask you to inform yourself regularly about the content of our data protection declaration. We will adapt the data protection declaration as soon as changes in the data processing carried out by us make this necessary. We will inform you as soon as the changes make it necessary for you to take action to cooperate (e.g. to give your consent) or to receive other individual notification.
If we provide addresses and contact information of companies and organisations in this privacy policy, please note that the addresses may change over time and please check the information before contacting us.
As data subjects, you are entitled to various rights under the GDPR, which result in particular from Art. 15 to 21 GDPR:
This section provides an overview of the terms used in this privacy policy. Many of the terms are taken from the law and are defined above all in Art. 4 GDPR. The legal definitions are binding. The following explanations, on the other hand, are primarily intended to help you understand them. The terms are sorted alphabetically.
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