What is your return policy?

We accept returns within 30 days from the receipt of your product. All employees and owners at Luminousred use our own branded devices and we LOVE them!

Should you choose to return your product, return postage will be the responsibility of the customer. In any case, just send us a message, and we will figure out everything with you swiftly. This falls under our so-called worry-free guarantee. If for any reason you shouldn’t be satisfied, you can send the device(s) back to us. In this case a restocking fee of $50 USD.